Terms & Conditions
Effective Date: 20-10-2024
Welcome to Apna Billbook! These Terms & Conditions ("Terms") govern your use of our website, mobile application, and services. By registering or using our platform, you agree to follow these terms. Please read them carefully.
1. About Apna Billbook
Apna Billbook is a digital billing and accounting solution designed to help small businesses manage:
We may add, modify, or discontinue features at any time without prior notice.
All-in-One Features of Apna Billbook
- Quick Billing & Rapid Invoicing
- GST-Compliant Billing
- Thermal & A4 Invoice Printing
- Custom Invoice Branding (Logo, Colors, etc.)
- Waiter to Kitchen Sync (KOT Management)
- Real-Time Order Notifications
- Auto-Printing in Kitchen
- Table & Walk-In Order Management
- Role-Based Staff Access (Waiter, Kitchen, Cashier)
- Staff Activity Reports (Orders, Bills, Performance)
- Secure Staff Permissions
- Expense Tracking & Categorization
- Automated Recurring Expenses
- Tax-Ready Expense Records
- Business Performance & Sales Reports
- GST Reports & Tax Planning
- Product & Service Performance Insights
- Real-Time Stock Monitoring
- Product Variant & Batch Tracking
- Low Stock Alerts & Inventory History
- Online Store for Dine-In, Delivery, Pickup, Takeaway
- Razorpay Payment Gateway Integration
- Delivery Partner Integration (Shiprocket, Porter, Dunzo, etc.)
- Zomato & Swiggy Order Integration
- Social Sharing on WhatsApp, Instagram, Facebook
- 24/7 Video Call Support
- Personalized Customer Support
- Easy Onboarding & Setup Assistance
- Works for Retail Shops, Restaurants, Cafes, Cloud Kitchens
- Made in India – Local Product Support
- Optional Portable Printer (58mm & 80mm)
- Compact Design – Ideal for Counters & Mobile Billing
- USB & Smartphone Connectivity
- Compatible with Android, iOS, Windows, macOS, Linux
2. User Agreement
- By creating an account or using our services, you confirm that:
- You are at least 18 years of age
- You are using our services for lawful and business-related purposes
- All the information you provide is accurate and up to date
3. Account & Security
- You are responsible for your account credentials and activity
- Do not share your login details with others
- Notify us immediately if you suspect any unauthorized access
4. Subscription & Payments
- Some features are free, others require a paid plan
- Subscription charges are mentioned on our pricing page and are subject to applicable taxes
- You authorize us to charge your selected payment method at regular intervals until cancellation
- To avoid renewal charges, cancel your subscription before the renewal date
5. Refund Policy
We encourage users to try our free trial before purchasing. Refunds are provided only in limited cases as per our Refund Policy.
6. Data Privacy
We take your data seriously. All information you provide is handled according to our Privacy Policy.. Your data belongs to you, and we only use it to provide and improve our services.
7. Usage Rules
- You agree not to:
- Use our service for illegal or fraudulent activities
- Upload viruses, malware, or harmful files
- Try to hack, reverse-engineer, or disrupt the platform
- Misuse features in a way that affects other users or the platform
8. Intellectual Property
All content, logos, branding, and software code related to Apna Billbook are our property. You may not use or reproduce them without our written permission.
9. Service Changes
We may update, change, or remove certain features or content at any time to improve your experience. We’ll try to inform users of major changes in advance.
10. Termination
- We reserve the right to suspend or terminate your account if:
- You violate these Terms
- You misuse the service
- Your payment fails repeatedly
- You may also delete your account at any time by contacting our support team.
11. Limitation of Liability
While we aim to provide a secure and stable platform, Apna Billbook is not liable for:
- Any financial losses, data loss, or business disruption
- Errors caused by user actions or incorrect input
- Technical issues beyond our control (e.g., internet outages, server crashes)
12. Governing Law
These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in U.P, India.
13. Contact Us
For any questions, help, or feedback, feel free to contact us:
Apna Billbook Support Team
Email: support@apnabillbook.com
Phone: +91-7535941006
Website: www.apnabillbook.com
Corporate Identity Number: L45101DL2006PLC148314